Shipping policy

SHIPPING POLICY

Last Updated: January 29, 2026

We want your order to reach you safely and on time. Here's what you need to know about shipping.


PROCESSING TIME

Nectar Products:
Orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order ships, along with tracking information.

Digital Courses:
Instant access! Once your payment is processed, you'll receive an email with login details and course access.

Please note: We don't process or ship orders on weekends or public holidays.

Shipping Methods & Carriers

We ship via Australia Post, DHL, etc.

Domestic Shipping (Australia):

  • Standard Shipping: 3-7 business days

  • Express Shipping: 1-3 business days

International Shipping:

  • 7-21 business days depending on destination

All shipping times are estimates and may vary due to carrier delays, customs processing, weather, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method you choose.

Free Shipping:
We offer free standard shipping on orders over $75 within Australia

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's journey.

If you don't receive tracking information within 7 business days of placing your order, please reach out to us at nakedandunscripted@gmail.com.

Customs & Duties:
International orders may be subject to customs fees, import duties, or taxes determined by your country's customs office. These fees are your responsibility and are not included in your order total.

We have no control over these charges and cannot predict what they might be. Please check with your local customs office if you have questions.

Delivery Times:
International delivery can take longer due to customs clearance. We're not responsible for delays caused by customs processing.

Delivery Issues

Lost or Stolen Packages:
Once your package is marked as delivered by the carrier, we're not responsible for lost or stolen items. However, if you believe your package was lost in transit (before delivery), please contact us at nakedandunscripted@gmail.com and we'll work with the carrier to resolve it.

Damaged Items:
If your order arrives damaged, please contact us immediately at nakedandunscripted@gmail.com with photos of the damage. We'll work with you to resolve it whether that's a replacement or refund.

Wrong Address:
Please double-check your shipping address before placing your order. We're not responsible for orders shipped to incorrect addresses provided by you. If you realize you've entered the wrong address, contact us immediately if we haven't shipped yet, we can update it.

Packaging

We pack all Nectar products with care and discretion. Your order will arrive in plain, unmarked packaging with no indication of the contents.

Your privacy matters to us.

Order Changes & Cancellations

Once your order is placed, we begin processing it right away. If you need to change or cancel your order, please contact us immediately at nakedandunscripted@gmail.com.

We'll do our best to accommodate your request, but we can't guarantee changes once an order has been processed or shipped.

Questions?

If you have any questions about shipping, tracking, or delivery, reach out to us at nakedandunscripted@gmail.com.

We're here to help.